> Implementation

Implementation

With years of success stories and established best practices, westbrook can guide you to make the most of your Salesforce investment to drive revenue and increase profitability.  We know that there is no such thing as an off-the-shelf solution and offer the skills, capability and experience to design, develop and deliver custom solutions to meet your unique business needs.

Each implementation follows our tried and tested phased methodology from scope to launch (see processes).  Whether your focus is to streamline processes for specific functional teams, to evolve your existing platform or build applications relevant to your sector, we have relevant experience.

 

 

Consultancy from our experienced team of experts to scope and design your solution
Customisation and development
  • Customise each application for personalised business processes and relationship management
  • Automate workflows and create assignment rules to streamline processes
  • Deliver better business performance management and ROI measurement with real-time reporting/dashboards
  • Recommend and implement Platform Solutions and Partner Solutions for further personalisation and functionality
Integration and data migration
  • Migration services to prepare and merge data from legacy systems for import into Salesforce to ensure clean and available data when the system goes live
  • Integration with legacy systems to create one central view of every business transaction using various data model options
Training and continuity
  • Training to transfer skills, increase user adoption and share best practice.  We offer flexible training delivery including replicable modules using our train the trainer approach, video clips and personalised documentation
  • Continuity support - we can provide continuity support agreements to give users the comfort that we can offer ongoing help and further customisation